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This website has been created to inform members of the public and potential class members about a legal claim against Marriott International (“Marriott”).

The claim seeks compensation on behalf of hotel guests for Marriott’s failure to secure and keep control of the personal information which guests gave when they made a booking online. Hackers gained access to the database and ex-filtrated millions of guest records. Approximately 7 million UK guest records were affected by the Marriott data breach and approximately 339 million guest records globally were exposed.

The claim is brought on behalf of a claimant class consisting of all individuals who:

a)  At any date prior to 10 September 2018 made a reservation online at a hotel anywhere in the world operating under any of the following brands:

  1. W Hotels
  2. St. Regis
  3. Sheraton Hotels & Resorts
  4. Westin Hotels & Resorts
  5. Element Hotels
  6. Aloft Hotels
  7. The Luxury Collection
  8. Tribute Portfolio
  9. Le Méridien Hotel & Resorts
  10. Four Points by Sheraton
  11. Design Hotels

or any other brand owned and/or operated by Marriott International Inc or Starwood Hotels and Resorts Worldwide LLC.

b)  Were resident in England and Wales at some point during the relevant period prior to 10 September 2018 and are resident in England and Wales at the date                    the claim was issued.

c)  Were at least 18 years old at the date the claim was issued.

The Court may order that the claimants needed to be resident in England and Wales at another date.

You should register your interest here if you would like to be informed about the case as it progresses, especially if you are within the class definition.  

If you are within the class definition and the case is successful, you will need to register in order to receive any compensation that you may be entitled to.

Martin Bryant is the claimant bringing the claim on behalf of the affected Marriott hotel guests within the claimant class. Martin himself is a hotel guest whose personal information Marriott lost control of.

Martin is a journalist and the founder of a technology and media consultancy. He was previously Editor-in-Chief of international technology publication The Next Web, and Community Editor at Tech North, where he shone a light on the stories of startups and entrepreneurs in the North of England.

The proposed claim is against the following Marriott companies:

- Marriott International Inc.

- Marriott Hotels International Limited

- Marriott Hotels Limited

- Starwood Hotels and Resorts Worldwide LLC

- Sheraton Hotels (England) Limited

- Starwood Services (UK) Limited

Collectively these companies are referred to as “Marriott”.

Collectively these companies are referred to as “Marriott”.

The hotel brands involved include the following:

  • W Hotels
  • ST Regis
  • Sheraton Hotels & Resorts
  • Westin Hotels & Resorts
  • Element Hotels
  • Aloft Hotels
  • The Luxury Collection
  • Tribute Portfolio
  • Le Meridien Hotel & Resorts
  • Four Points by Sheraton
  • Design Hotels

Other hotel brands within the Marriott group may be involved and further details will be provided in due course once this information becomes available.

The claim is brought as a representative action, which means it is a claim brought by a person on their own behalf and on behalf of other individuals who have the same interest as them.

Martin Bryant is the claimant in this action and a former hotel guest of Marriott. He has the same interest as other hotel guests within the claimant class whose personal information was exposed by the Marriott data breach.

You do not need to do anything at this stage. The case is being led by the law firm Hausfeld and Martin Bryant. You are automatically part of the class if you meet the class definition at question 3 above.

If you register your interest we will keep you updated as the case develops. If the case is successful you will need to register in order to validate your claim and receive compensation.

It is recommended that you retain any records that you may have regarding your online reservation.

If the case is successful and you qualify as a class member you will receive compensation for Marriott’s loss of control over your personal information. The amount of compensation Marriott is to pay each class member will be assessed by the Court.

The hotel guests on whose behalf the claim is brought will not pay costs or fees to participate in this legal action and have no financial risk in relation to the claim, which is being funded by Harbour Litigation Funding, a global litigation funder.


If you are within the class definition you will be automatically included in the claim, but you will need to register in order to claim compensation if the case succeeds.

If you do not wish to be part of the claim you will need to opt-out of the action. Opting-out will be a simple process and you will not need to give a reason. If you do opt-out you will not be eligible to receive a payment if the claim succeeds.

Hold Marriott to account for not securing your personal data

Register your interest

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